Friday 20 January 2017

PBX Phone Systems



What is PBX phone system?

PBX stands for Private Branch Exchange; it is well-known for private telephone networks used within organizations and companies. The users of PBX phone can easily communicate within their organization and the outside world, thus using a variety of communication channels such as Voice over IP, analog, or ISDN.It has more phones than physical phone lines and thus allows free calls between internal users.

How this system works?

It includes telephone trunk lines a computer with enough memory to manage the calls and switching calls to desired correspondent within the company and outside. Equipment needed includes consoles, computers, telephone sets, cabinets, telecom trunks, logic cards, and uninterrupted power supply, etc. The system connects to IP phones through the internal lan and external network through the ISP and PSTN. 

PBX Phone System
PBX Phone System


Technical role of PBX

  • Switch between telephone users thereby creating connections
  •   Properly end the connection when a user hangs up
  • Make sure the connection remains properly in place by keeping the resources
  • To record the statistics and quantities related to the calls

PBX phone system Advantages

  •   Enables the employees to call other employee and businesses route phone numbers to intercom systems thus enables the broader communication
  • Employees can share their phone lines when placing outgoing phone calls and it allows to reduce the number of lines for which they must pay

Benefits

Mobility options: work from anywhere

It places international and long distance calls through the internet that makes extremely flexible to work from different locations. 

Analog Friendly

This system is receptive to other technology equipment. The analog fax machines connected to this system to make a worldwide solution for the commercial processes.

Call, Ring and Speak

This PBX is highly functional and allows a top-notch communication flow between departments and staff resulting in a more coordinated working process. You can automatically record calls, generate a more compact reports and track performance.

How much does it cost?
PBX systems are more sophisticated type and tend to have higher costs than traditional business telephony. Investing in a PBX system becomes more cost-effective for long-run.
The cost might differ due to the number of factors such as,

  • Features
  •   Suppliers
  •   Number of extensions and users
  •   Maintenance
  • Installation
  •   Monthly service costs
Our businessPBX telephone system is suitable for all industry sectors that include sales, public administration, healthcare, and more. If you’re looking to expand your business, then this system is the ideal option and provides the perfect solution for your needs. 

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